⚡️FATHER'S DAY SALE: UP TO 40% OFF + FREE SHIPPING⚡️

Updated May 10th


 

DUE TO HIGH VOLUME OF ORDERS & NEW COVID REGULATIONS. PROCESSING TIME IS TAKING 5-7 BUSINESS DAYS DURING THIS TIME. THIS DOES NOT INCLUDE CARRIERS DELIVERY TIME. WE APPRECIATE YOUR PATIENCE.

OUR SHIPPING TEAM IS FOLLOWING NEW COVID REGULATIONS - THIS INCLUDES SANITIZATION OF PRODUCTS/WORK AREA AND LOWER AMOUNT OF WORKERS IN AN AREA. 

Orders must be placed by 11am PST to start processing the same day. Processing time typically process within 5-7 business days. During sales, shipping may take longer - but be patient, the reward is worth the wait!  

INTERNATIONAL SHIPPING:

We do not have control over customs and are therefore not able to be responsible for delays that may occur. Tracking information will be made available to you as soon as it is made available to us.

APPROXIMATE SHIPPING TIMES

(Does not include weekends/public holidays)

 

USA ~ 12 to 21 business days 

 

Rest of the world ~ 7 to 21 business days 

 

Delayed delivery - in very rare instances, packages may take longer than the stated expected time frame. Unfortunately, we are unable to control shipping times and any unexpected delays that may occur en-route and we seek your understanding and patience should this occur. In such cases, we will ship out a new package if there are no tracking updates for more than 30-60 business days.

 

This may especially be true during the busier holiday seasons at the year's end (November to December months), during promotions or other instances.

 

PACKAGE PROTECTION POLICY

To learn about our package protection policy please visit our page here.

PROCESSING TIME VS SHIPPING TIME

Please note that processing time (4-6 business days) is different from shipping time and should be added to the total delivery time. Orders generally take 4-6 business days to be fully processed (checked, packed, forwarded to logistics and sent forth to the post office).
After your order has been processed, our shipping company for dispatch will then pick up your package. An email with your online tracking information will be available on our website.
Processing Time - in very rare instances, may take longer than the stated expected timeframe. During busy time like holidays, promotions or other instances processing time might take longer. We do our best to deliver as fast as possible and seek your understanding and patience during such events.

CANCELLING AN ORDER

Once an order is placed, we will not be able to cancel it after 30 minutes as your order might have already been processed. Please do drop us an email at ​support@versoon.com  as soon as possible if you'd like to cancel an order that you have just made.